Tech Rescue?

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Laptop & PC Repair in Luton — We Come to You

We repair

all major brands.

Your Personal Technician

Talk to a Genius

Your Local Genius will diagnose, fix and service your device in no time, at your home or business anywhere in Luton.

Our clear policy? No Fix, No Fee.

Highest Standards, Qualified Technicians.

Same-Day Call-Out

Comprehensive IT Services

Private and Business

Contracts Available

THE PROBLEM

Unresolved Issues

Customers often pay, but their device still doesn’t work.

Long Repair Times

Extended downtime without clear explanations or updates.

Lack of Transparency

Little to no clarity on what the problem is or how it’s being fixed.

Hidden Costs Not Mentioned

Unexpected fees, even with a "No fix, No fee" policy.

Poor Communication

Limited updates on the status of repairs, leaving customers in the dark.

Inconsistent Quality

Low-quality repairs leading to repeated issues or new problems.

THE SOLUTION

Guaranteed Results

You only pay when your device is fully repaired. We ensure the problem is fixed before we charge you.

Fast Turnaround Times

We prioritise efficiency without compromising on quality, reducing the downtime of your device.

Clear and Transparent Process

We provide a detailed diagnosis and repair plan upfront, so you know exactly what the problem is and how we’ll fix it.

No Hidden Fees

Our pricing is transparent from the start. With no unexpected costs, you only pay for what you’ve agreed to.

Regular Communication

You’ll receive updates at every stage of the repair process, keeping you informed and eliminating uncertainty.

High-Quality, Consistent Repairs

Our technicians are experts, using only the best parts and methods to ensure long-lasting solutions. We fix it right the first time.

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IT Services

We pride ourselves on a full range of IT services for homes and businesses across Luton, from repairs to complete IT systems.

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Cyber Security

Protecting your data is our primary objective. We implement effective security measures to keep your data safe.

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Web Design

We bring your ideas to life, creating stunning websites that increase conversions and improve user experience.

Helping you find
the right IT solutions.

Your satisfaction is what drives us

5 +

Years as Your Local Genius

1000 +

Repairs, Upgrades and Installations

5.0

Google Rating

What our customers say

Real reviews from our customers on Google

Posted on Google Google
Kate Ison profile picture
Kate Ison
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Pleased with the service and quick response ON SITE .
Posted on Google Google
STEVE HARVEY profile picture
STEVE HARVEY
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My experience with this company was very positive. Battery of my computer stopped working properly, so I contacted them and ask if they can do diagnostics. Employees I have communicated with where very polite and professional. And the work was done within the promised time range. I was offered multiple different solutions to a problem with the computer energy supply and for extracting data from the partially ruined SSD. At that point I have decided to contact the company I have bought the computer from.
Posted on Google Google
Alan Chatfield profile picture
Alan Chatfield
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I highly rate Pc masters. I brought my laptop into for assessment, and was very happy with the service given. Ali was able to assess my laptop, and skillfully pinpoint the issues in a timely manner. He explained in full the problems with my laptop, the cost of fixing it, and gave me clear options.
Posted on Google Google
Zerine Tata profile picture
Zerine Tata
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had on issue with my pc all in after been hacked into ,Marou come and collected the pc ,in few days had all new os installed fully cleaned up ,all my data were reinstalled back . pleas with the service .
Posted on Google Google
Brian Powell profile picture
Brian Powell
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent Service. My gaming PC power supply died. This is the only place in town the right equipment to supply my needs. They also helped me over come the issues I had booting from my SSD after the power supply took a dump. Cant thank them enough for their brilliant & friendly support. I know where I will be going we I want to upgrade my system in future!
Posted on Google Google
dd bb profile picture
dd bb
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service and lovely personality my laptop collected and back well fixed
Posted on Google Google
Kate Lindeman profile picture
Kate Lindeman
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a fantastic experience with Marion. Amazing service and quick turn around. Not to mention, they fixed the Mac Book perfectly! Thank you for your help Marion.
Posted on Google Google
Brian bill profile picture
Brian bill
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Laptop crashed with blue screen,they replaced old HDD and even managed to keep my data. Great service definitely would recommend them, Will use again.
Posted on Google Google
Maliha profile picture
Maliha
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Marouan did a great job at fixing my pc. He’s nice and respectful. I needed to upgrade my storage I couldn’t figure it out myself, a friend recommended me and i’m glad! We had a slight issue but he sorted it out with ease. Definitely recommend!!

We Come to You.

5.0 Excellence for the Community
Decorative 3D chrome shape

BOOK A GENIUS.

Premium

same-day call-out
£59

Detailed Diagnostics

Discounted Repair Quotation

Microscope – detailed diagnostics

This package includes: email fixes, printer repairs and set-up of new devices!

Please note: the price does NOT include any other repair. A discounted quotation for the final repair will be provided with no obligation.

Warranty? Yes. All of our repairs come with a warranty from 1 month up to 36 months: our basic service includes 1 month, and the bigger the job, the longer the warranty.

Suitable for: contents insurance damage quotations, third-party damage reports and a complete overview of the situation.

FIXED BY THE HOUR

£99 per hour

Fast Call-Out / Fast Repairs

Custom Requests Satisfied

Pocket watch – fixed by the hour


Whatever you need doing, your Local Genius will take care of it.

Want to know how to do something on your computer? Let us teach you! Sitting right next to you, the Genius will show you how, or take care of whatever you need.

Anything can be achieved, including:

Data retrieval from a faulty computer (documents, pictures, videos, music and emails)

Cleaning and servicing your laptop, desktop and gaming PC.

Start-up issues

E-mail issues

Software Errors

Virus and Malware Removal

Security Protection Solutions

Program and app issues

Microsoft Office set-up and support

Data Management

Networking

Windows fixes and reinstallation

Recovery from black or blue screen errors

Speed and stability issues

Mouse and Keyboard Issues

Sound Issues

Internet Connection Issues

Secure Data Recovery

Factory Reset Service

FREE PHONE DIAGNOSIS

NO OBLIGATION QUOTE

Diagnosis Over The Phone

Laptop with stethoscope – free diagnosis over the phone in Luton

This package includes: a free diagnosis over the phone with a no-obligation quote!

Please note: this package does NOT include any work or repair. A competitive quotation for the repair will be provided with no obligation. This package is not suitable for official purposes, such as insurance claims or proof of damage.

Warranty? Yes.  All of our repairs come with a warranty from 1 month up to 36 months: our basic service includes 1 month, and the bigger the job, the longer the warranty.

Suitable for: finding out whether your device is worth repairing and how much it will cost.

Need a Genius?

Call, WhatsApp or email us and a member of our team will get back to you soon.